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Accounts Receivable - VGM Homelink Division

Status: Full Time
Posted: 8/9/2017
Location: Waterloo

Job Description:

Job Purpose Summary:

To collect on outstanding balances and ensure that insurance companies are paying correctly and according to our contract with them.  To review all aspects of claims to determine what the reason is for the outstanding balance and to take corrective action if needed.

*Key Responsibilities:

  1. Reviews orders to ensure accuracy of codes, quantity, and pricing
  2. Follow-up with insurance company to obtain payment from services rendered
  3. Prepares and submits documentation to increase likelihood of claims payment
  4. Answers questions from providers, patients, and insurance companies
  5. Knowledge of contract specific billing and paying procedures
  6. Identifies and resolves collection issues
  7. Performs necessary adjustments and refund requests
  8. Follows strict HIPAA confidentiality guidelines

Key Qualifications:

  1. Ability to multitask and prioritize
  2. Must be well organized and detail-oriented
  3. Knowledge of basic medical coding and billing as well as comply with continuing education per company or accreditation mandate. Knowledge of various healthcare industry billing and/or coding terminologies such as ICD-10, HCPCS, CPT, modifiers, and various Medicare LCDs  
  4. Flexible with the ability to routinely adapt to change
  5. Team player with excellent communication skills
  6. Possess strong time management and organization skills
  7. Work well under pressure and be punctual

Key Skills:

  1. Excellent interpersonal skills
  2. Team building skills
  3. Bookkeeping skills
  4. Analytical and problem solving skills
  5. Decision making skills
  6. Effective verbal and listening communications skills
  7. Attention to detail and high level of accuracy
  8. Very effective organizational skills
  9. Effective written communications skills
  10. Computer skills including the ability to operate computerized accounting, spreadsheet and word processing programs, and email at a highly proficient level
  11. Stress management skills
  12. Time management skill

Physical Requirements:

  1. Sitting at desk, standing, and walking in office and throughout facility
  2. Operation of office machinery and equipment
  3. Visual abilities to include reading, distance vision, and peripheral vision


  1. High School Diploma or GED
  1. Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

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