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Network Engineer

  • VGM Forbin
  • Waterloo, IA
  • Full Time
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Job Description

VGM Forbin is looking for an experienced Network Engineer to join our talented IT Services team. Reporting to the Manager of IT Services, you will be responsible for maintaining the integrity of customers’ computer work stations, servers, network, cloud service maintenance and software compliance. You will also be the main point of contact for customers who are experiencing IT-related issues. As a valued member of the Forbin team, you will be supported in continuous development, while being challenged to develop new strategies that provide successful outcomes for Forbin clients.

Most importantly, Forbin is looking for a driven Network Engineer that is a willing team player with high integrity, accountability, curiosity and a desire to drive the team forward.

VGM Forbin has a mantra: Providing what’s next to build your community. For our clients, this means we push ourselves to develop solutions that bring their customer communities together. For our team, it means continually evolving to create a Forbin community where everyone is developing their hard and soft skills and building on what makes our office a friendly, energetic place to work.

Benefits:

VGM Forbin is a division of VGM Group, Inc. which is 100% employee-owned. As an employee of VGM/VGM Forbin, individuals receive:

  • Gifted Employee Stock Ownership (ESOP)
  • 401k and ROTH 401k with up to 3% company match
  • Health Benefits, HSA options - single to family, Dental, Vision, Short and Long-Term Disability, Term Life and Voluntary Life Insurance., Flexible Spending Account
  • Free Walk-in Clinic to all employees & family members regardless of whether or not you carry insurance through VGM
  • On-site Gym, Daily Fitness Classes and Full-time Fitness & Wellness Coordinator on-staff
  • PTO (Paid Time Off)
  • LifeLock Identity Theft Management
  • Paid holidays
  • Tech Center Campus:
    • Ping Pong, Billiards, Golf Simulator, Video Games
    • On-site Bar/Lounge
    • On-site Fitness Center

Responsibilities

These are the responsibilities expected of an applicant interested in this position.

  • Assist customers with installation, configuration and ongoing usability of system hardware and software
  • Offer daily operations and system support to customers
  • Verify functionality of hardware and software components
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Assist customers with computer problems and answer their questions
  • Configure and maintain backup operations
  • Emphasis on teamwork and organizational skills.
  • A strong work ethic and positive attitude.
  • A drive to know “what’s next” in I.T.

Qualifications

Applicants are expected to meet these qualifications to be considered for this position.

  • Knowledgeable in Managed IT Services
  • Proficient with Windows
  • Understands Office 365 Exchange/Administration
  • Proficient in Software Reporting
  • Helpdesk: 3 years of experience
  • Tier 2/3 Support: 2 years of experience

Find out more about VGM Forbin at forbin.com

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