Regional Account Manager - Florida Territory

  • VGM Group
  • Orlando, FL
  • Full Time
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Job Description

The Regional Account Manager (RAM) is a relationship driven, consultative sales professional physically representing VGM to members within a geographic region of the United States. The RAM’s primary functions are to:

  • drive retention of current VGM members,
  • build service offerings with these members,
  • develop and maintain vendor partner relationships,
  • and prospect to obtain new members and expand VGM membership.    

The RAM will be responsible for prospecting large and small HME providers and other recognized customers within their assigned territory. Ultimately tasked with building our brand and membership portfolio and increasing revenue year over year, commitment to in-depth knowledge of our service offerings and partnerships, as well as high-quality customer service, is crucial to success. The Account Manager must be a self-starter with strong communication skills, ability to close sales and desire to surpass membership goals. This is a fast-paced position requiring strong personal drive and commitment to succeed while working remote from the home office; frequent (weekly) travel is required with the role.

Hours:                        Full time; 40 hours/week but will require off -hour member appointments, outings, and engagements. Position will require frequent overnight travel.

Working Location:    Florida Territory (must reside within Florida, preferably central Florida)

Compensation:         Exempt Position; Salary plus commission.

Benefits                      VGM Group, Inc. is 100% employee owned. As an employee of VGM individuals receive:

  • Gifted Employee Stock Ownership,
  • 401k and ROTH 401k with up to 3% company match,
  • Health Benefits, HSA options - single to family, Dental, Vision, Short and Long-Term Disability, Term Life and Voluntary Life Insurance., Flexible Spending Account,
  • PTO (Paid Time Off),
  • LifeLock Identity Theft Management,
  • Paid holidays.


These are the responsibilities expected of an applicant interested in this position.

The Regional Account Manager is responsible for generating membership and building relationships while retaining and building current membership and increasing revenue for VGM & Associates. Goals are provided with expectations to meet and/or exceed.

  • Recommend products and services to members based on their needs
  • Assist in onboarding of new members and provide ongoing support
  • Conduct business reviews with members
  • Strengthen current and develop new VGM vendor partner company relationships
  • Coordinate ongoing education on current issues relevant to members (i.e. webinars, presentations, web-based courses)
  • Author timely communications (i.e. eNewsletter) to keep members informed of the latest VGM and industry news, events and initiatives
  • Manage an email ListServ to allow for peer-to-peer networking
  • Support members with questions and issues – know how and when to refer them for support elsewhere
  • Help to maintain departmental databases and spreadsheets for tracking purposes, including accruing status and resourcing information and monthly reports
  • Organize meetings and member trainings
  • Answer phone and email inquiries timely and accurately
  • Participate in marketing and industry educational events (i.e. seminars, trade shows)
  • Travel and meet with current and prospective members and vendors weekly
  • Represent VGM at tradeshows and industry events, etc., initiating relationship building and generating business leads to follow-up on.
  • Prepare and facilitate presentations when appropriate
  • Maintain a positive, results oriented work environment, building partnerships and model teamwork, communicating to others in an open, balanced and objective manner


Applicants are expected to meet these qualifications to be considered for this position.

Crucial to success in the role is the proven ability to be a business and sales partner, forging relationships with members and colleagues built on reliability, trust and respect, promoting the ability to have in-depth business conversation. Bachelor’s degree preferred with professional sales experience required. In addition, qualified candidates must have/be:

  • Multi-year experience in the healthcare profession, preferably HME
  • Bilingual in communication encouraged – English and Spanish preferred
  • Relationship driven with the competence to build a membership community through the demonstrated traits of involvement in professional networking groups and the ability to attract new members and bond with these members
  • Sound interpersonal, verbal and written communication skills required for the purpose of developing and delivering presentations as well as creating, composing and editing written materials
  • Client focused approach to work
  • Possess the ability to be independent in much of their function and to reach out when help is needed
  • Recognized proficiency to work well with others across the organization; demonstrating the ability to work cooperatively and build consensus
  • Proven attention to detail, follow-through skills, and problem solving skills
  • Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines
  • A flexible attitude with respect to work assignments and new learning
  • Solid working knowledge of Excel and relevant software such as MS-office: Word, PowerPoint etc.)
  • Maintain a professional appearance and provide a positive company image to industry personnel and public alike

Find out more about VGM Group at

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